Pittsford Reviews

The best experts, and group of individuals that genuinely care about your hearing health!

Dr. Orlando is just the awesome best! The entire staff is always helpful and provides excellent service, knowledge and caring support.

My wife and I have Oticon aids and really appreciate Dr. Orlando and Maria Gallina's help to make our aids perform best for each of our hearing needs.

Every person I've interacted with at this practice has been outstanding!

Always personable and professional! I have no issues with recommending Ontario Hearing.

As a physician and someone who teaches quality to medical students, I found the care at Ontario Hearing Center by Elizabeth Orlando to be of the highest quality. Throughout the initial fitting and subsequent adjustments, I sensed I was receiving the very best care from someone who wanted to achieve the best possible result so all at all I highly recommend Dr Orlando.

Ontario Hearing Center has been fabulous to work with. We have been managing hearing aids and the associated professionals for over 25 years now. This has been the best experience to date. Thanks to the entire team for the outstanding service.

Excellent, courteous service from Dr. Orlando today for checking and cleaning my hearing aids after purchasing them 6 months ago. The blue tooth I-phone connection, the TV streaming and the rechargeable hearing aid dock enhanced my hearing immensely The upgrades were worth every penny..

I am a recent transplant from nj With an issue with my hearing aids. I went by Ontario hearing center at Monroe ave Rochester. I was treated as if I was their regular customer. What a pleasant experience. They are now my hearing aid office For life .

John McNamara really cares about his patients and has the skills and experience to help you achieve the best hearing results!! Sadly I have moved away and will miss my relationship with John and Ontario Hearing. If you have a hearing deficit and need help please call Ontario Hearing you will be pleased. John is a true professional not a salesman.

The best hearing office in Rochester NY. Wonderful people!!!

Would highly recommend Ontario Hearing Center. I have known Dr. Andrea Segmond, for many years. She took care of both my parents earring lost issues over the years. When I, myself, was experiencing hearing lost, I knew exactly where I would feel comfortable going. Her knowledge and patience is outstanding. Being a bit of an 'iPhone user challenged', she took time with me to successfully show how to use it with my new hearing aids. Thank you!

I've been to the rest now go to the Best! Dr.Segmond will ensure you are satisfied.

I am very pleased with the service and professionalism of the Ontario Hearing Center staff. I am very pleased with how much time Dr. Andrea Segmond took with me in setting up my 2 Oticon aids and making sure I understood and was comfortable with them. Follow up visits have been equally beneficial. I would recommend Ontario Hearing to anyone needing Hearing Aids.

I have been going to Ontario hearing center for about six years now and nothing but praise for them. If you have any hearing issues, go see them. ☺️ The location is convenient and easy to find. Plenty of parking. They have technology that gives more information to the doctors. (I don't remember the name of it. Real Ear?) Other offices don't have it. The staff is very friendly and helpful. I never have to wait long to be seen. Dr. Segmund always gives plenty of time for questions and explains everything clearly. She genuinely loves what she does and wants to help her clients hear the best they can. Dr. Segmund is up on the latest research and enjoys sharing that knowledge. After asking me questions about my lifestyle, she recommended a hearing aid (and receiver) best for me and my budget. A previous audiology center just wanted to sell me hearing aids.

Convenient parking and I am seen within 5 minutes of appointment. Dr. McNamara is positive and friendly and answers any questions, including anatomy of the ear and impact hearing on balance. I like one of the sayings posted “ kindness is the language deaf people can hear and the blind can understand.” Mark Twain

I have been a patient at Ontario Hearing Center on Monroe Avenue for over four years and am 100 % a satisfied and grateful customer. I was initially nervous about the whole process, but landed in the capable hands of Dr.Andea Segmond. I was impressed by her thoroughness, clear explanations, and determination to make adjustments to give me the greatest sound clarity. Information about costs and various brands of hearing aids were easy to understand. I was able to choose what I felt met my needs. Follow up care is excellent. Everyone there is kind and helpful. It is a pleasure to go there.

Recently bought my second set of HAs from Dc. Mcnamara and his staff. Which really says it all! He and his staff, took the time to properly fit, explain, and immediately schedule a followup visit. Made sure that the HAs matched my hearing loss and just "took care" of me. Completely earn my 5 star rating, you can't do better! In fact, they now have their main office in SE Roch. , Monroe Ave., and another complete office in NW Rochester, Spencerport Rd.

So informative, helpful and caring!!! Ask a question, you get an answer! My hearing is so much better!!!

I recently moved back to Rochester and began going to Ontario Hearing Center and was extremely impressed by their professionalism and knowledge in the audiology field. Their state of the art technology surpassed my previous audiologist's. It was so nice being able to talk and be heard by the doctors. I really felt like they cared. Great place! Kate Van Cura

Dr. Segmond and Dr. McNamara have gone above and beyond to deal with the manufacturer to address some unusual circumstances regarding my hearing aids. I have been seeing them for more than 10 years and have found them to be experts in their field. Their diagnostic equipment is second to none and I have recommended them to friends who have hearing issues.

Both my grandparents see Dr. McNamara for their hearing loss. After their hearing test with Dr. McNamara they decided the best route was hearing aids. The hearing aids have helped them tremendously. He’s been very patient and walked them through all the technology so that they are comfortable. He’s a wonderful audiologist and my grandparents thinks so too!

I had such a wonderful experience. Being young, I was hesitant to commit to wearing a hearing aid. The staff put my fears to rest and fitted me with the perfect device. Highly recommended!