2210 Monroe Avenue, Brighton · Rochester NY
Mon – Thu: 8am–12:00pm & 1:00pm–5pm
Fri: 9am–12:00pm & 1:00pm–4pm
(585) 442-4180
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Home / Brighton Reviews

Brighton Reviews

Verified Google reviews from patients we care for in Brighton, NY.

5.0 from 102 Google reviews

Ontario Hearing Center serves Brighton, NY from our office at 2210 Monroe Avenue in Brighton. Every review below is a verified Google review of our practice, shown in full and unedited. Read more about our care for Brighton patients.

What our Brighton patients say

I feel very fortunate that a friend recommended Ontario Hearing Center near 12 Corners in Brighton. Dr. Segmond has been so knowledgeable and patient in addressing my hearing challenges. I know I hear so much better because of the quality technology and superior customer service at Ontario.

— Jeanne Strining

January 2023 · Google review

★★★★★

I had purchased hearing aids at a business in the Rochester area and was not happy or satisfied with the service. I was referred to Ontario Hearing Center by a friend and I am very pleased with the professional service and exceptional patient care! They take the time, are available for support, and go above and beyond to make sure that patients are receiving the best possible care and are completely satisfied with the products they purchase from the moment you walk into the office. The Audiologist serving me and my needs is Dr Andrea Segmund - she's the best! I highly recommend Ontario Hearing Center of Brighton for all of your hearing aid needs and service!

— Katie Wilson

August 2022 · Google review

★★★★★

Very happy with my experience at Ontario Hearing Center in Brighton. The office staff is very attentive and helpful. The audiologists that I’ve worked with are extremely experienced, accommodating, and caring. I would highly recommend this office to anyone concerned about their hearing.

— Ruth Teitel

March 2022 · Google review

★★★★★

Ontario Hearing Center has been fabulous to work with. We have been managing hearing aids and the associated professionals for over 25 years now. This has been the best experience to date. Thanks to the entire team for the outstanding service.

— Monty Wright

May 2026 · Google review

★★★★★

Excellent, courteous service from Dr. Orlando today for checking and cleaning my hearing aids after purchasing them 6 months ago. The blue tooth I-phone connection, the TV streaming and the rechargeable hearing aid dock enhanced my hearing immensely The upgrades were worth every penny..

— everett charette

January 2026 · Google review

★★★★★

I am a recent transplant from nj With an issue with my hearing aids. I went by Ontario hearing center at Monroe ave Rochester. I was treated as if I was their regular customer. What a pleasant experience. They are now my hearing aid office For life .

— Roger Awe

October 2025 · Google review

★★★★★

John McNamara really cares about his patients and has the skills and experience to help you achieve the best hearing results!! Sadly I have moved away and will miss my relationship with John and Ontario Hearing. If you have a hearing deficit and need help please call Ontario Hearing you will be pleased. John is a true professional not a salesman.

— robert andre

August 2025 · Google review

★★★★★

I have known Andrea Segmond for years and Ontario Hearing Centers was the first place I called when my hearing was clearly diminishing. She presented all of my options and I trusted her years of expertise when making my decision. I am so happy to fully hear again and encourage anyone facing hearing loss to call Ontario Hearing Centers. I recently moved my 85 year old mother to NY and she has her appointment scheduled!

— Janice GB

June 2025 · Google review

★★★★★

What a great experience! Andrea and the front desk peeps are wonderful! I left surprised and delighted with new hearings aids that have opened up a whole new world for me. Happy to know I’ll be a regular patient there!

— Sherlea Dony

October 2023 · Google review

★★★★★

The team at Ontario Hearing Centers made me feel like I was a priority - even on the first day, when I randomly walked in to their office. They used state-of-the-art technology - not used by some other facilities - to improve my life. I wholeheartedly recommend their services, should you need hearing help. Thank you

— Jason R

January 2023 · Google review

★★★★★

Impressed with care I have received from Ontario Hearing. Staff is friendly. Office is clean and conveniently located. Scheduling is easy and have always been seen in a timely manner. Drs. Mcnamara and Segmond perform thorough exams and explain their findings in an understandable, professional manner. Thanks to their compassionate care,a world of many beautiful sounds has been opened to me.

— Carolyn Marlin

August 2022 · Google review

★★★★★

Ontario Hearing is a rare gem. The audiologists truly care for each patient and provide the best care to assist them in being able to enjoy their families, hobbies and work environment through the gift of better hearing. The support staff is always kind and understanding of your needs.

— Sheila KIllian

March 2022 · Google review

★★★★★

Dr. Andrea Segmund is an awesome audiologist. She is very attentive and cares that the entire journey to better hearing is excellent.

— Rachel Rosen

March 2022 · Google review

★★★★★

My Mom is 92 years old. She has been going here for many years. Everyone that works here is great! From the receptionist to the Drs. The care and knowledge they show is exceptional.

— Carol Cody

November 2021 · Google review

★★★★★

I was always impressed with the care that the staff at Ontario Hearing gave my mother. They were patient, caring, and very professional. So when I was in need of having my hearing checked, I called them. Once again I had a very caring and professional experience. I love my hearing aids and the added quality they have brought to my life. Thank you!

— Debbie Krusemark

January 2021 · Google review

★★★★★

Dr. Segmond is an excellent! She is thorough, personable, and consistently goes above and beyond.

— Carol Anne Cleary

November 2019 · Google review

★★★★★

The service and attention I received by the entire staff were exemplary! Dr. Segmond was kind and patient as she explained the entire process to me- from the exam, results, and hearing aid selection to the fitting, personalizing, and even setting up my iPhone app! I have already recommended her to my family and friends.

— Toni Baller

August 2019 · Google review

★★★★★

Dr John MacNamara and his entire team are consummate professionals. With my having genetic hearing loss my entire life, it was not until I connected with Ontario Hearing Centers and John MacNamara that I truly fully appreciated what I had been missing. Best in Class Audiologist Team !!

— Glenn Garbach

July 2019 · Google review

★★★★★

Dr. John McNamara and his staff are incredibly helpful and reliable. He is very trustworthy and knowledgeable. I highly recommend him for anyone who is having hearing problems.

— Matthew Huspen

May 2019 · Google review

★★★★★

This was a great experience. The office staff was very friendly. Everything was very clean. I did not have to wait at all. The care I received for my hearing issue was phenomenal. The equipment they had was top of the line. everything Dr. McNamara did was explained in a way that made it very easy to understand. He quickly diagnosed and treated my problem. I really feel he went above and beyond with providing good care to me. I would definitely recommend this office if you are in need of an audiologist.

— John Maurer

April 2019 · Google review

★★★★★

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