Brighton Reviews

I feel very fortunate that a friend recommended Ontario Hearing Center near 12 Corners in Brighton. Dr. Segmond has been so knowledgeable and patient in addressing my hearing challenges. I know I hear so much better because of the quality technology and superior customer service at Ontario.

I had purchased hearing aids at a business in the Rochester area and was not happy or satisfied with the service. I was referred to Ontario Hearing Center by a friend and I am very pleased with the professional service and exceptional patient care! They take the time, are available for support, and go above and beyond to make sure that patients are receiving the best possible care and are completely satisfied with the products they purchase from the moment you walk into the office. The Audiologist serving me and my needs is Dr Andrea Segmund - she's the best! I highly recommend Ontario Hearing Center of Brighton for all of your hearing aid needs and service!

Very happy with my experience at Ontario Hearing Center in Brighton. The office staff is very attentive and helpful. The audiologists that I’ve worked with are extremely experienced, accommodating, and caring. I would highly recommend this office to anyone concerned about their hearing.

I have been going to this practice for a few years and am always very happy with the service I receive!

The team at Ontario Hearing are top notch! Very professional, warm and friendly. Personalized service, you won’t be disappointed.

Professional and always a joy to see.

Terrific working with Dr. Sheppard. He is very knowledgeable and comfortable working with cochlear implant users and in addressing their issues. I highly recommend Ontario Hearing as a place to access quality audiology services.

I have been a patient at Ontario Hearing Center for many years. Last fall I purchased a new pair of Oticon digital hearing aids that are amazing. The care, treatment and support that I’ve received from Dr. Orlando and The staff has been amazing!! I highly recommend this Center To anyone needing an audiologist.

Audiologist Adam was a great listener and is very knowledgeable. Wonderful atmosphere and very friendly

Great service. Friendly staff

A very welcoming and pleasant office—I’m so glad I was referred! Dr. Adam Shepard was incredibly patient and took the time to explain everything about my hearing test and the results in a way that was easy to understand. I ended up purchasing new hearing aids and feel confident in my decision. Everything is working exactly as explained. Pam the office manager at the front desk was also so helpful and kind throughout the entire process. Highly recommend!

Dr. Orlando is not just knowledgeable about Audiology. She is kind and caring as well. I have had nothing but positive interactions at Ontario Hearing since I started going there in 2021. Additionally, Pam is welcoming and efficient. Five out of five stars!

Always a great experience with Dr. Segmond and the front office staff.

These people are wonderful! My hearing aids work great!

Dr. McNamara was very thorough and personable in his approach to provide my wife with hearing aids that will improve her quality of life for a long time!

Dr. John McNamara is the best. He is honest, patient, kind, and very knowledgeable. I never feel rushed.

I have worked with Andrea for six years and throughout that time I have become accustomed to exceptional patient care. Andrea has always provided me with all of the information I could want about the status of my hearing loss and my treatment options. I have very recently gotten new Oticon hearing aides and, in addition to the compassion, understanding and care I have always experienced- my new hearing aides have blown me out of the water. I sit here tonight looking at that water, with the chorus of birds serenading the sunset, and distant murmurs of dogs and families settling in for the night. The lake has settled yet I am able to hear its quiet lapping at the shore. With my first hearing aides I rediscovered bird song. With these new hearing aides the choral experience has a roundness and detail of sound that I barely remember. I, as always, look forward to my grandchildren's summer arrival from Chicago, and this year I knowingly anticipate that I will hear the fullness of their child voices with delight.

I have been using hearing aids for quite a few years, and Ontario Hearing is top notch in every way- Andrea has been wonderful in terms of her caring, knowledge, and service. If you think you have hearing issues, I would recommend this place as tops in all respects.

Both myself and my husband go to the very capable hands of Dr. Andrea Segmund. We couldn’t have made a better choice. Everything is explained clearly and concisely and we are more than pleased with the care we continue to receive. Office staff is friendly and welcoming.

John and the staff are great. He got me into a product which vastly improved my quality of life and made the entire process seamless. Thanks!

Dr. Andrea Segmond and the whole staff at Ontario hearing are Fantastic! They go above and beyond to ensure you are getting the best possible care for your situation. When I experienced a sudden profound hearing loss, Dr Segmond was the most empathic, caring, competent, professional that I encountered. Together we explored many treatment options and I always feel like she not only has my best interests at heart but cares about improving my quality of life as much as I do. The whole staff is always available in an emergency, and you are always treated with patience and kindness. I have referred many family and friends to Ontario hearing and will continue to do so.

The staff at Ontario Hearing Center was very helpful, friendly, and knowledgeable. I was able to make an appointment to see the doctor in a reasonable amount of time. The doctor was very thorough at my appointment and I was extremely satisfied with the treatment plan that was provided. Highly recommend.

The caring and remarkable service we received here was unsurpassed. We had a situation just minutes before they stopped seeing patients and they fit us in with professionalism and kindness! This kind of treatment is rare and the charges were equally fare. Grateful for this experience as we were here from Kansas visiting family needing my hearing aids to work!

Well, I just turned 60 and decided to have my hearing tested. The good news is I needed hearing aids. I say good news because I can't believe how much better I can hear now. Dr. John McNamara was so knowledgeable and helped me select the proper hearing aids for my hearing loss. No more saying "What?", and I can finally hear the TV at a normal volume. Fantastic service and support from a well run office.

Personnel is very efficient and friendly. John is knowledgeable. He advises his patient to the best product for their needs. He is easy going and explains in detail how the product works and how that product is the best for the patient. John runs a clean efficient, pleasant workplace.

Dr. John McNamara and his staff are incredibly helpful and reliable. He is very trustworthy and knowledgeable. I highly recommend him for anyone who is having hearing problems.

This was a great experience. The office staff was very friendly. Everything was very clean. I did not have to wait at all. The care I received for my hearing issue was phenomenal. The equipment they had was top of the line. everything Dr. McNamara did was explained in a way that made it very easy to understand. He quickly diagnosed and treated my problem. I really feel he went above and beyond with providing good care to me. I would definitely recommend this office if you are in need of an audiologist.