What to Expect on Your First Visit

It’s completely normal to feel unsure of what to expect during your first audiology appointment at Ontario Hearing Centers. Our goal is to ensure that you are comfortable and kept informed throughout the process.

Step 1:  Bring a friend or family member.

While this step is not mandatory, we highly recommend that you bring someone with you for your first appointment. They can help you remember what you learn during your appointment, write down information, and think of more questions you may have.

Step 2:  Come to our office about 15 minutes before your appointment.

We want to make sure that you feel completely comfortable during your first time here. Plan to arrive around fifteen minutes early so that you have plenty of time to fill out your paperwork.

Step 3:  Help us get to know you.

Once you arrive, we’ll ask you to fill out a form that helps us get to know you. All you’ll need to provide is your contact information, insurance details, medical history and medication, and a brief list or description of the issues you experience with your hearing.

Step 4:  Meet with your audiologist.

This is the best part of your journey so far; you’ll meet your audiologist and head back to one of our comfortable exam rooms to begin the hearing evaluation process. We’ll begin by focusing on three areas:

  1. Informal Questions: In a relaxed setting we will discuss your listening needs, current lifestyle, activity level, communication difficulties, hearing history and expectations for the visit.
  2. Hearing Evaluation: We’ll look in your ear canal to check for ear wax, blockages, or any other problems with your ear canal or ear drum.  If the ear canal is clear we’ll move you to a special soundproof booth where we’ll ask you to respond when you hear sounds at different frequencies (low and high pitches) and volumes.  Then we’ll measure your speech discrimination (ability to process speech) by having you repeat different words and/or sentences in quiet and noisy settings.  Lastly we’ll measure your middle ear function so we can see how well your ear drum functions and look for anything that would inhibit the motion of your eardrum including (but not limited to) fluid behind your ear drum, an infection, or Eustachian tube dysfunction.
  3. Recommendation: Based on our findings, we’ll design a hearing health plan that will provide you with choices and solutions for better hearing.  This may include designing specific listening strategies, suggesting the use of assistive listening devices (assist with phone, TV, music), recommending options for hearing aids,  or any combination of the above.

In conclusion, we’ll make a plan together.

Discuss Options

If we discover a hearing loss, we'll work with you to best understand what will help you in everyday life. You can share with us any special needs, expectations, and/or concerns you may have. We can talk about different types of hearing aids that are available and best suited for your needs. We'll even provide brochures and materials summarizing what we found so you can review them afterwards.

Get a Personal Recommendation

Based upon your hearing examination and our discussion, we'll provide you with your personal recommendation. This may include different options for you to explore, research further, or try for yourself. We want to make sure you understand your options and are comfortable moving forward.

Get Your Hearing Aids Tailor-made to Fit Perfectly

If you decide to evaluate hearing aids, we make take impressions of your ears, depending on the type of hearing aid recommended. Before you go, we'll help you schedule an appointment to fit you with your new hearing aid(s).

Thank you again for personal taking such good care and updating/cleaning my hearing aids.
I do appreciate your wonderful delivery service.

Sally